Refund policy

If you need to return your product, please submit a request via email within 10 days of receiving your order, ensuring the pieces are unused and undamaged.  For items arriving broken or damaged, contact us immediately with photos, and we will promptly arrange a replacement.  Our team will respond to all requests within three business days, ensuring your satisfaction. 

We stand by the quality and care of our products and will do everything we can to ensure your positive experience with Vessel.